by Amanda Parker | May 22, 2017 | Facilitating, Leadership, Process Improvement
For those who hike or are into wild natural foods, you have likely heard of stinging nettles, sometimes referred to as burn hazel. However, for most folks, this seeming weed remains a misunderstood member of the botanical world. When my wife and I bought our hobby...
by Amanda Parker | Apr 6, 2017 | Facilitating, Innovation, Process Improvement, Teambuilding
It’s spring, and time to think baseball. It may also be good time to get our processes in better shape, so here’s a story to help you differentiate process thinking from outcome thinking…critical to process improvement. A while back, I was helping a good guy...
by Amanda Parker | Oct 31, 2016 | Process Improvement, Risk Management
This past week I had the pleasure of attending a session on “Data Visualization” at the ASQ Service Quality Conference in Chicago. It was of particular interest to me because I have taught classes and tried to help clients on this topic. The session was given by Robb...
