eNthusaProve teams with you to determine your improvement needs. Using maps based on Herzberg's theory of motivation and Kano's theory of satisfying and delighting your customer (as shown in the graphic), we chart which set of performance improvement strategies will best help you navigate towards performance excellence and stakeholder excitement.

We use the proven theories of Deming, Jung and Senge. We use systems thinking, basic tools of quality, six sigma techniques, lean methods, benchmarking, knowledge management practices, blue sky creativity, and game theory simulation.

eNthusaProve can fire your imagination and then help you learn, plan, pilot and prove your course for excellence and for greatness!

 

Mapping Your Way

Contact Us
cio@eNthusaProve.com   412.401.7057   fax 412.835.3092   Bethel Park, PA 15102

Read Paul Armstrong’s paper on this topic that was presented at the 2008 ASQ Quality Manager’s Conference.Mapping_Your_Way_files/Mapping%20your%20Course%20to%20Excellence%20and%20Greatness%20.doc